Sunday, November 4, 2007

Overweight and unrelenting!

This blog-post of mine is to educate some of my fellow Indians. Having worked at the airport for the past 2 years now, I am always inundated by people requesting me to help them with their check-in at the airport. Suffice to say, I work for National Aviation Services more popularly known as NAS. Our primary role at the airport is to provide ground support to airlines that WE handle and fortunately we DO NOT handle Indian Airlines, Air India or Kuwait Airways (they handle themselves) and as such I have no power as an individual or as part of NAS to help these people that request me for favors at the airport. I have actually stopped telling people where I work because the moment you tell them, they just assume you work behind a check-in desk and you can help them sort their problems.

For the most part, people want to check-in excess baggage and want to get away without paying for it. Heaven forbid the airline staff refuses to take the bags on, these people will start ranting about how the airline mistreats them and as passengers they have the right to take on however much baggage they want to.

People, people, people – you’re all idiots to think that you have the right to check-in as much baggage you want. The airplane is a somewhat magical invention that carries tons of weight including passengers and cargo, defies the laws of gravity and transports you from one land to another in a matter of a few hours. Wonder of wonders, the airplane (as magical an invention as it is) has a payload capacity and you have to find it in your good hearts to forgive the airline staff for not checking in your 80 (extra) kgs. Indians in particular have had the reputation of transporting their entire households on one flight and they continue to do so. Believe me people, it’s perfectly normal. Perhaps it would be wise to use a freight forwarder to move your goods (just in case you absolutely HAVE to transport your entire household) to India instead of yelling at unfortunate staff that have the unforgiving job of reasoning with dumb-ass passengers on their inability to accept their excess baggage.

And one last thing – those of you who know me, don’t even dare call me and ask for a favor when you’re traveling. I’ll end up ripping your bags, shredding you vacation clothes and giving you a wedgie! Bon Voyage!

Thursday, November 1, 2007

Stand out....don't blend in!

I am dumbfounded by the lack of creativity in Kuwait sometimes. I'm talking a about the same voices you hear doing jingles and commercials on Kuwait radio every morning. I'm talking about the same automated voice you hear when you call at least 3 or 4 leading banks in Kuwait. For some reason people making these cheap works of shame seem to think that associating a familiar voice in their automated voice system will enhance their reputation as they feel they're using a celebrity voice to a certain extent. Little to those fools realize that people CAN spot the similarities in the voices. For an organization of any international repute, it's important to have a clear-cut image and segregate it from the usual hum drum. Oh ye exalted people of the advertising world (in Kuwait), can you absolutely not find another voice to do those jingles? Having to hear the same voices over and over again just irritates the living crap out of me (sometimes it is good when I'm constipated but otherwise it's just annoying)

I just have one piece of advice for you - stand out instead of blending in….you idiots!